Opting for the Novacom solution means benefiting from technical and professional expertise that meets the precise demands of your business.
First and foremost, Novacom Services offers you a service! We are not a manufacturer, we are a dedicated service provider. This means we can offer you customised products and provide, where required, a turnkey solution: planning your project, installing on-board terminals, training, hotline and after-sales service.
Using Novacom Services means dealing with a single point of contact who will provide you with ongoing support, and a customer service department which will follow the various phases of your project. Benefit from our experience to manage your assets and contact them.
Novacom Services works alongside numerous partners, both in the industrial sector (terminal suppliers) and telecommunications operators. This means we are in a position to bring you the solution best suited to your needs.
And even if you already have your own terminals or applications, Novacom Services has much to offer you.
Novacom Services offers the continuity of service provided by its platform. Our platform is operational 24 hours a day, guaranteeing you an availability level of over 99.6%.
Novacom Services benefits from the 25 years of experience held by our parent company, CLS, in the field of positioning and data-collection solutions, and offers all its skills in space technologies and telecommunications.
Each key business function benefits from Novacom’s services: the operator can react in real time, the manager can analyse the data and rationalise spending. Returns on investment are also reflected in a marketing boost: you can allow your own customers to have access to data, thereby considerably improving your image and transparency.
On a daily basis, we offer our customers simplicity: unlimited access to the functions of the web application and flat-rate monthly billing covering service, equipment and telecoms.